Anzeige der Artikel nach Schlagwörtern: intelligent virtual assistants

The intelligent virtual assistant market is rising and has a more and more impact on the daily business. An intelligent virtual assistant is an engineered entity residing in software that interfaces with humans in a human way. This technology incorporates elements of interactive voice response and other modern artificial intelligence projects to deliver full-fledged “virtual identities” that converse with users.

One main purpose of an intelligent virtual assistant is to answer questions that users may have. This may be done in a business environment, for example, on a business website, with a chat interface. A further main element is the automated completion of tasks, for example scheduling meetings, ordering new stuff for the office or sending mails to customers.

The market itself of IVA’s is highly competitive thus it makes it really hard for a non-expert to find the right Intelligent Virtual Assistant that fits to his requirements.